Trusted Indoor Air Quality Services in Minneapolis

We had a great experience working with Jeff! He spent most of the day at our home replacing our sump pump backup battery, installing new pop-up sink drains, and upgrading the water shutoff valves and supply lines throughout the house. Jeff was extremely friendly, courteous, and knowledgeable. He took the time to explain everything clearly, was easy to work with, and helped us out with some great discounts on the services provided. We really appreciated his professionalism and the quality of his work. Overall, a great experience, and we would highly recommend Jeff!

Brandon F. took the time to provide detailed information about the water heater as well as checking the other plumbing. He never seemed in a hurry and spent quite a bit of time reviewing and showing me potential / future repairs. Although he provided several options, I never felt pressured to do them. I was able to select the items I wanted taken care of and as a bonus, he was able to confirm that they could remove the huge, concrete double sink that has been sitting in the basement for over 20 years. I highly recommend HERO.

My experience with Mike Wiley was excellent. He came on a warranty repair - and this is important to know as there was no upsell - he just did a quality repair job. The reasons I gave this rating are: 1) He showed respect for property. He protected the carpets when coming in and cleaned up thoroughly after the repair. 2) He showed respect for the customer. I asked a number of questions, and he answered clearly or explained a technical term when needed. He was not impatient with questions. And in my experience, competent people are comfortable with questions. 3) He was very thorough in the repair and tested it out fully after completion. When he arrived - he reviewed all prior error codes to understand if there were other issues that might be causing the problem. He drove and got a replacement part to install the same day. I highly recommend Mike.

⭐⭐⭐⭐⭐ Outstanding, Thorough, and Completely Professional Service! I had my HVAC system inspected today by Hero Plumbing, Heating & Cooling, and I cannot say enough good things about the experience. Landon was the technician who came out, and he was absolutely phenomenal from start to finish. He spent about two hours conducting an incredibly thorough and informative inspection. What I appreciated most was his transparent approach—he didn't just tell me what he found; he actually showed me images of all his findings and explained everything in a way that was easy to understand. Landon was highly professional, warm, friendly, patient with my questions, and provided clear, practical recommendations for future maintenance. He even left me with a detailed written report for my reference and took the extra step to connect me with an engineer for an upcoming visit (for new furnace) and ensured everything was perfectly dialed in. If you want an honest, educational, and top-tier HVAC service, ask for Landon at Hero. They have earned a customer for life!

Outstanding service from start to finish! I couldn’t be happier with the work. Jeff was professional, knowledgeable, punctual, and took the time to explain everything clearly. The issue was diagnosed quickly and fixed properly, with great attention to detail. What really stood out was the honesty, quality of work, and respect for my home. Everything was left clean and in excellent condition. It’s hard to find someone this reliable and professional these days. Highly recommend! I’ll definitely be calling them again for any future plumbing needs.

Thank you for getting my a/c fixed before this next hot weather comes. I appreciate all that the serviceman did for me today as I had a gel shot in rt knee and cortisone in Lt knee. If you can help it never get a gel shot in your knees as it hurt very very bad. I couldn’t walk the steps to the basement this afternoon so I am glad he found his way. Thank you very much from a 73 year old who has medical problems. Thank for coming out to explain that there was no cover over that spot and putting the other cover on top of the a/c again thank you for the information. Have a nice day Deb

Jack was my repairer and I would like to say he was very personable and knowledgeable! He took the time to explain every detail and he got my A/C back up and running. He kept it real and honest with me and didn't try to force an upsale. It helps that he was also a veteran so we could talk normal with each other like we usually do amongst other vets! Thank you so much jack!

Exceptional, Reliable Service Twice! We highly recommend Jake Sponsler from Hero Home Services! He just repaired our electrical service mast after a recent storm, and he was actually the same technician who did the exact same repair for us after a storm in the summer of 2025. It was a relief to have a familiar, trusted technician on the job. Jake is friendly, personable, knowledgeable, and highly professional. He is always on time, very efficient, and communicates clearly throughout the entire process, making sure we understood exactly what needed to be done. In both instances, he truly went the extra mile to ensure our power was safely and quickly restored. Beyond his excellent technical skills, he is respectful of our property. We have three dogs, and Jake went out of his way to make sure our yard gates were kept securely closed while he worked. We couldn't ask for better service. Thank you, Jake!

5/5/2026 Brandon Sawina was amazing super respectful and helpful and professional at what he does I had called while at work early this morning explaining that my water heater was leaking water and I was trying to help my fiancé find someone to fix it then I remembered the Hero trucks that i had seen driving around in my old neighborhood so I had called them they came out same day and replaced the water heater and it works great Brandon also installed a new shut off valve also and the work looks great!!! If you have any issues I'd recommend calling Hero the workmanship is A+++++ also no pressure to buy anything is also great being a first time home owner. Will be using Hero in the future for my homes needs Thanks again Brandon Sawina and Hero I appreciate it greatly!!!

We have a septic system. Response time was better than hoped for or expected. We called Friday evening, and they were out Sat morning. Dan was very professional, he was considerate of my home, and knew how to solve my sewer problem. He explained my options and cost differences. He apologized when it took longer than expected due to his having to run for a part. In review, he showed me a video of my now clean main line, tested all water lines to make sure they flowed freely and gave a suggestion on how to avoid the problem in the future. He also explained their guarantee. I recommend Hero and I recommend Dan for your sewer needs.

The electrician dispatched was Craig, super nice and friendly guy who came out for my service. Craig spent time talking to me and walking me through my options - never in a rush to get to the next one like some companies. He thoroughly explained everything to make sure I understood. Would definitely use Hero again, and as a matter of fact I have one of their plumbers coming out as well. We have been very happy with Hero and their service. *Update*: It won't let me post a separate review for the plumber, but Ryan was awesome too. Very quick, knowledgeable and gave me some tips as well. Super satisfied! Update #2: Had a gas line issue so needed another plumber. Schad came and was excellent. He was friendly, polite and professional. He even strikes up a conversation where other professionals don't. Would highly recommend Hero plumbing and Schad. Prices were very reasonable to me.

First time working with Hero for my furnace issues and I will definitely not go anywhere else. Andrew did such a great job cleaning my furnace and diagnosing the issue. After the issue was found, he walked me through the steps needed to heat my house this winter. I'm very grateful and pleased with the service Andrew and the company Hero provided. I would recommend anyone needing any issue fixed with plumbing, heating and cooling to give Hero a call. They won't disappoint.