Our Most Recent Service Reviews
Neal was a great guy and helped us out a lot! I’m very impressed with the experience I had. So impressed that I came here to write a review (I don’t usually leave reviews but I felt that it was deserving). Highly recommend Neal and Hero for all ...your plumbing needs
Hero kept in contact all day through text and phone calls. My technician was professional and up front on pricing. I would use Hero and recommend them to friends and family.
Hero Plumbing and Ian were remarkable. Ian was friendly, well-spoken and personable. He knew his stuff and addressed our issue professionally after clearly discussing our options. He stuck around afterwards and tested his work and explained clearly all ...the work he did. We couldn’t be happier!
My husband called this company in regards to the fact we had continual running water in from our toilet, We had ordered parts that were needed to fix the problem, once the technician arrived he attempted to fix the toilet with the new parts but he was ...unable to repair the problem and charged us for 533.??and we still don't have a toilet that is working! My husband choose this company due to it's name HERO and he is an ex veteran who lost a great deal of his hearing from his time serving our country! It saddens me that we live in a country with real HEREOS that help rescue people only to find that this company has literally left a fallen person at the waist side! I am very disappointed in the outcome of this and have made attempts to speak to someone and seem to continue to get the run around. I will be contacting the Better Bureau agency and following a claim! You should not do this to people! From Hero to Zero! I would not give it any star but had to just so my post could be made!!
I'm always very happy with the quality of Hero's work. Always my first call when I need help with my plumbing or HVAC!
Ian is caring, professional, and helpful. He is efficient at his work and explained options and helped set up the next steps. I highly recommend Ian. Main drain $93 was a great value compared to other options I explored
He really helped with all my questions and was so professional and friendly. Will be using them again.
We had a lightening strike cause our gas line to break, Hero was super professional, made things easy and understandable. Would definitely recommend and use again.