Our Most Recent Service Reviews
Kenny was very informative and helpful. He took his time to point out things to me that I would need to know In case of emergencies. He also took his time to conversate and make it a good experience for us. I highly recommend hero and Kenny as a ...technician. Thanks again!
I called Hero on a Monday and they were able to get me on the schedule for Wednesday of the same week. They even called me on Tuesday to see if I was available for an earlier appointment. I ended up working with Kenneth, and he was fantastic. Kenneth ...took the time to explain the company values behind Hero--they are not a quick fix shop and provide quality service. They are not the cheapest shop in town, but they strive to do high quality work that will prevent future issues. I appreciated how Kenneth took the time to explain the difference between the job I asked him to do and what he recommended based on my current plumbing. He also went over other jobs that could be done in the future and was not pushy. Although the job cost much more than I expected to pay when I initially made the call, I was happy to learn from Kenneth and have my issue addressed in a professional and timely manner. I will 100% use Hero for my future plumbing needs and will be requesting Kenneth every time.
Very knowledgeable. He was awesome with my annoying dog. He also found a leak and was quick on helping me get a plumber out the same day. I will defiantly be using Hero again
Very professional. Will use again.
They don't care who they impact with their work, can't find their jobs/ work orders in their records and don't respond to calls or contact on their website.