The Hero Guarantee
The Hero Promise: Your Satisfaction GUARANTEED!
Exact Price GUARANTEED:
You will know the exact price before any work begins. Once the work begins, the price quoted for the work being done is the price you pay — even if the job requires more work than originally estimated.
Fixed Right The First Time GUARANTEED:
At Hero, we pride ourselves on the craftsmanship of our work and double-check everything, so you can be assured your installation will be right the first time.
Clean House GUARANTEED:
We treat your home with respect and will leave your home as clean or cleaner than when we found it. We wear shoe covers, use work mats, and thoroughly clean the work areas we are in.
Experts You Can Trust GUARANTEED:
Our in-house training facility and full-time trainers ensure you will get an expert in your home every time. Every employee is background checked and drug tested to maintain safe, trustworthy service.
Kris is the best. Wants to please and gives several options on how a project can be done. Tidy and thorough. Knows his stuff!
Had Sean W from Hero Plumbing come out after we had some water puddles after running the washing machine. He was very thorough checking kitchen, bathrooms and around the washer. He ran the wash cycle twice but no leaks. Possibly the lint filter caused ...some splash out. He also recommended clean up hints to avoid mold. I’ve used Hero 3 times and would recommend them.Read More...
Dan did a great job in reconnecting our AC, appreciated the reminder and prompt service. Thank you.
Hero did a great job. Very happy to have them servicing my new AC and Furnace. I would recommend them for sure!
John did a great job of explaining what we were dealing with and recommending next steps. Also John is very personable & competent guy that makes you comfortable having him in your home.
Hero did a great job installing a new thermostat and new furnace. Chad worked through the wiring issues that I inherited and followed up on two things that were needed after the install, that was much appreciated!
Tech was dispatched quickly, and confirmed our suspicions that our 29 year old water heater was done. Good communication with the technician but the quote for Hero to replace it was crazy high. I found another firm who did the replacement using the ...same water heater for almost exactly half of the Hero quote.Read More...
He was very through in his inspection. I appreciated how he explained everything to me so I understood what was wrong with my furnace.
Friendly, competent, and willing to help walkthrough all the technical aspects! Great service, lovely people.