The Hero Guarantee
The Hero Promise: Your Satisfaction GUARANTEED!
Exact Price GUARANTEED:
You will know the exact price before any work begins. Once the work begins, the price quoted for the work being done is the price you pay — even if the job requires more work than originally estimated.
Fixed Right The First Time GUARANTEED:
At Hero, we pride ourselves on the craftsmanship of our work and double-check everything, so you can be assured your installation will be right the first time.
Clean House GUARANTEED:
We treat your home with respect and will leave your home as clean or cleaner than when we found it. We wear shoe covers, use work mats, and thoroughly clean the work areas we are in.
Experts You Can Trust GUARANTEED:
Our in-house training facility and full-time trainers ensure you will get an expert in your home every time. Every employee is background checked and drug tested to maintain safe, trustworthy service.
Great experience! Clear communication of options, responsive to questions.
Quick, efficient and a very nice guy.
Sean West, was terrific to work with in resolving our water heater breakdown. We were impressed with his skill, and good work. He worked 7-8 hours tirelessly. He was easy to have in our home. Thanks for putting our home back in working order. Hero ...provides top service. Thanks, Bob and Anne SavageBaileyRead More...
Leo was excellent! Very patient and good-humored. He was able to excavate carefully and save my redbud tree! I'm grateful for his expertise.
Our Tech, Marcus was FANTASTIC. What a quality guy. Our system checked out pretty well and he didn’t give me any hard sell. Just a heads up that we may be reaching the end of our furnaces useful life. Hero - Marcus for President! Give him a ...raise!!!!!Read More...
As always, Hero’s level of professionalism, courtesy and patiently explaining their work to homeowners is much appreciated.