The Hero Guarantee
The Hero Promise: Your Satisfaction GUARANTEED!
Exact Price GUARANTEED:
You will know the exact price before any work begins. Once the work begins, the price quoted for the work being done is the price you pay — even if the job requires more work than originally estimated.
Fixed Right The First Time GUARANTEED:
At Hero, we pride ourselves on the craftsmanship of our work and double-check everything, so you can be assured your installation will be right the first time.
Clean House GUARANTEED:
We treat your home with respect and will leave your home as clean or cleaner than when we found it. We wear shoe covers, use work mats, and thoroughly clean the work areas we are in.
Experts You Can Trust GUARANTEED:
Our in-house training facility and full-time trainers ensure you will get an expert in your home every time. Every employee is background checked and drug tested to maintain safe, trustworthy service.
We called on Wednesday because it said same day service we had water coming up from our basement main drain. They told us they could get to us Friday. So don't believe it when they say same day service it's a lie. Show the bad reviews not just some ...positive bs. Mimi and Mike Gabrielli, Cottage Grove, MN.
Tony from Hero helped us out a bunch, very thankful for his expertise.
Dylan was polite, professional, knowledgeable and efficient. He did everything we asked for in a timely manner. Thanks!
I knew that I made the right choice to use Hero as soon as I got the bid to replace the boiler in my home from them. They were very professional and sincere from the beginning to the end! I will defiantly use their services in the future! There was an ...issue that happened after the installation that there was no heat in the bedrooms upstairs. Emanuel was the tech that came this morning, right on time, and found there to be an issue with the hot water distribution. After working 6 hard hours replacing old worn out valves that deteriorated, was able to get the system running perfect now...Huge Thanks to Emanuel!!!
Travis Metz was my assigned technician and came (2:15PM) to check my miss operating water softener. He performed a plumbing inspection and found the water softener needed to be replaced and the water heater was not working properly and he recommended it ...also be replaced. He priced several repair options and I chose to replace the water softener and heater. He had a softener in his truck but didn’t have a 50 gallon electric water heater and after some calls he found a heater and had it delivered. He next called his supervisor Jim Meyer for support. Together they worked until 8:30PM and replaced both units but they also included the cold water in the softener system. They even included the outside water spigots. An overall great job. Thanks Jim Miller
John was here on time and did a great job!
Alex was great!! He’s helped us before and is great to work with. Thank you!
The team from Hero did a fantastic job for us. Old house and the 70-year-old plumbing pipes needed to be replaced. The team arrived on time, got to right to work, and, as promised, were finished by mid afternoon. They were courteous, professional, and ...did their best to disturb as little of our structure as possible. I highly recommend the team from Hero!