The Hero Guarantee
The Hero Promise: Your Satisfaction GUARANTEED!
Exact Price GUARANTEED:
You will know the exact price before any work begins. Once the work begins, the price quoted for the work being done is the price you pay — even if the job requires more work than originally estimated.
Fixed Right The First Time GUARANTEED:
At Hero, we pride ourselves on the craftsmanship of our work and double-check everything, so you can be assured your installation will be right the first time.
Clean House GUARANTEED:
We treat your home with respect and will leave your home as clean or cleaner than when we found it. We wear shoe covers, use work mats, and thoroughly clean the work areas we are in.
Experts You Can Trust GUARANTEED:
Our in-house training facility and full-time trainers ensure you will get an expert in your home every time. Every employee is background checked and drug tested to maintain safe, trustworthy service.
Dan was great - super responsive, explained the work being done with great detail. We had a water heater replacement and water softener install. Courteous when it came to leaving floors clean, making sure we were informed every step of the way. Will ...always be highly recommended.
Professional service Done plumbing and electric with them. I trust them
Fonta and Tony were super amazing. I couldn't be more appreciative. Thank you
Mike was very knowledgeable and explained all of the electrical work to me. He answered all of my questions, repaired everything effectively and cleaned up afterwards. I will definitely use Hero again. Thanks Mike!
Brady from Hero was amazing. He was professional, knowledgeable, friendly, and respectful of our desire to hold off on doing some repairs, for the time being. He thoroughly explained what the issue was, what he recommended, and what our options were. ...Though we decided to hold off for now, I know that when we are ready to move forward, I’ll be calling Hero and asking specifically for Brady. I would recommend this company, and specifically Brady, to anyone.
If you get a message from Hero letting you know that your furnace tech is going to be Fonta you are lucking out! Fonta was quick and knowledgeable. He figured out why our furnace was acting up, broke the problem down into simple terms, fixed it and made ...sure we didn't over pay for repairs and maintenance for our system!